Service Desk Manager — Hybrid, Itil Leader & Growth

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ibd5j

pF.T.P. S.r.l. in Formigine (MO) is seeking a Service Desk Manager to lead our service delivery for internal teams and international clients.
You will shape the service culture, drive improvements, and ensure reliable incident handling and support processes.
/ppThe role emphasizes people leadership, ITIL-based process ownership, and a data-driven approach to KPIs like First Fix Rate and CSAT.
A hybrid work setup in Formigine is offered with competitive compensation.
/p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ibd5j