Account Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ibd6z

ph3About the company: /h3pAt the company, we believe global trade can move the human race forward.
That's why it's our mission to make global commerce so easy there will be more of it.
We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.
Today, companies of all sizes—from emerging brands to Fortune 500s—use the company technology to move more than $19B of merchandise across 112 countries a year.
/ppThe recent global supply chain crisis has put the company center stage as we continue to play a pivotal role in how goods move around the world.
We are proud to have the support of the best investors in the game who believe in our mission, solutions and people.
Ready to tackle global challenges that impact business, society, and the environment?
Come join us.
/ph3The opportunity: /h3pThe Account Manager will help their clients grow and realize the the company value proposition by deeply understanding the client's supply chain and partnering to find solutions for their clients.
Our clients depend on us to manage their experience with a high degree of professionalism and attention to detail.
/ppYour responsibilities as an bAccount Manager /b include, but are not limited to, the following: /pulliCultivate and grow relationships with key business stakeholders that empower the client and deepen the relationship with the company.
/li /ululliMeet regularly with clients to monitor the account health and find ways to improve on their current experience.
/li /ululliUse your knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
/li /ululliKeep a close pulse on client financial health, reporting on the client's financials and ensuring clients maintain consistent payment schedules.
/li /ululliLead and actively participate in client onboarding and creating standard operating procedures.
/li /ululliScope and guide the implementation stages and timelines for new opportunities and clients.
/li /ululliMonitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.




/li /ululliUse your deep/expert knowledge of the client's business to lead the preparation and presentation of quarterly strategy reviews with minimal guidance.
/li /ululliDrive product adoption with client stakeholders to ensure that clients realize the full value with the company.
/li /ululliRegularly review and document the client's success criteria.
As the client's needs evolve, you will refine the client's success criteria.
/li /ululliContinue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
/li /ululliYou will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client's the company experience /li /ulh3You should have: /h3ulli2-4 years of experience in a sales/account management or a client facing role.
/li /ululliA background in logistics, freight forwarding, or supply chain is preferred.
/li /ululliClient-centric: obsessed with client outcomes, doing what it takes to deliver the client's expectations, understanding your client's current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
/li /ululliHands-on, process-oriented, structured thinking with strong problem-solving skills.
/li /ululliDeeply curious: always working to understand the client's needs and learn how the company can best meet them.
/li /ululliNext-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
/li /ululliStrong business acumen.
/li /ululliProven track record of (cross)selling a product.
/li /ululliStrong focus on growing your customers through a consultative approach.
/li /ulh3What's in there for you: /h3ulliAn opportunity to contribute to one of the fastest-growing companies,



where you'll have the chance to create a global impact while being a part of a thriving multinational environment /li /ululli22 vacation days, additionally paid permits and time off, canceled holidays and ROL /li /ululliLunches compensation up to 12 euros / days /li /ululliHealth Insurance Life insurance /li /ululliStatutory pension contributions /li /ululliEmployee assistance program via Aetna Resources For Living.
the company offers an employer-sponsored program available at no cost to you and all household members /li /ululliEquity program: all employees at the company become company shareholders because we believe everyone is contributing into company's success /li /ululliParental leave benefit: the company is here to support you and your families in one of the most important times in life – the birth of a child!
Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.
/li /ulp#LI-onsite /ppThe range shown is the starting base salary for this role at this location, from minimum to maximum.
We set ranges using objective, gender-neutral criteria: role, level and location.
Within the range, individual pay is based on job-related skills, experience and relevant education or training.
All figures are gross annual base salary in the currency shown.
Base salary is one part of the company's total rewards, which also include premio, equity and the local benefits offered in your country.
Where a collective bargaining agreement applies to the role, its relevant pay provisions are available on request.
This role is covered by the (CCNL Contratto Collettivo Nazionale per i lavoratori dei settori Logistica, Trasporto merci e Spedizione - Confetra (CNEL I100)); its relevant pay provisions apply.
/ppThe base gross salary (RAL) range for this position (this does not include bonus, equity and benefits): /pp€******—€****** EUR /ph3Commitment to Equal Opportunity /h3pAt the company, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orient /p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ibd6z