Store Manager - Milano Flagship Store

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ibdct

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
Per candidarsi, è sufficiente leggere la seguente descrizione del lavoro e assicurarsi di allegare i documenti pertinenti.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Leading with responsibility for all aspects of the management of the store, the Store Manager is responsible for building and leading a team that is dedicated to driving the business.
The Store Manager is also responsible for meeting all operational budgets, and developing and maintaining a proactive business plan.
Major ResponsibilitiesPeopleInspire, lead and coach the store team to create a culture of performance delivery and accountability
Recruit top talent, training and developing staff to build a team of true Jet Set Ambassadors
Drive team retention, ensuring actionable Talent and Succession plans are in place
Support, implement and provide follow-up for all training and onboarding for new joiners
Take accountability for the regular evaluation of the performance of each Jet Set Ambassador providing feedback and coaching
Proactively manage and resolve all HR issues in collaboration with HR Department
Ensure image and grooming standards are aligned with brand policy
Partner with DM to review integrity of PTS, identifying opportunities to improve
Collaborate with retail partners on sales strategies, product knowledge, brand standards and selling service
Practice and role model the company behaviors, ensuring effective use of the behavior tool kit
ServiceLead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.




Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling apps
Proactively manage client database and utilize information to increase sales
Maintain floor presence and lead by example
Provide coaching and support to assist Jet Set Ambassadors in resolving customer service issues, empowering the teams to make decisions in the customer's best interest
Ensure to add additional revenue through local customer events
Build and maintain good communication with District Manager and members of corporate office, mall office, retail partners and other stores, collaborating and influencing to drive performance across the district
SalesMeet and exceed sales goals holding self and team accountable for the results
Analyze reports, and develop action plans to ensure expectations are met or exceeded
Work with Team on Quarterly Planners to ensure the best business plans are set to achieve targets.
Track and communicate business results and opportunities, driving sales and product knowledge
Ensure sales and unit goals are set for Jet Set Ambassadors and communicated to ensure understanding
OperationsEnsure store maintenance and auditing programme is aligned to Brand standards
Control store expenses, continually striving to reduce costs.
Ensure integrity of Inventory Control through bi-annual inventories
Ensure loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with LPRM




Ensure store schedule is optimized, having right people right place right time
Collaborate with DVM to implement and maintain all visual merchandising directives and ensure execution of effective strategies
Partner with logistics and product teams to ensure appropriate assortment for the store, using product tools effectively to maintain size and style integrity.
Ensure all the Company Communication Platforms are used effectively and relevant actions taken.
Technology Proficiency: Highlight the importance of leveraging technology for inve
Job RequirementsRelevant proven retail and management experience with a fast-paced retailer
Able to work as a charismatic and inspirational leader
Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.
Able to work under pressure and to thrive in a fast-paced, challenging environment
Excellent organizational, interpersonal and follow-up skills with attention to detail and accuracy
Proficiency in Retail Math, KPIs and Microsoft Office
Fluent English
We are an Equal Opportunity Employer M/D/F/V
The Company is an equal employment opportunity employer.
The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.
The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process.
If you require a reasonable accommodation for the interview or
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ibdct