23 ago - Roma
Altro
A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs
Tutti i potenziali candidati sono incoraggiati a leggere l'intera descrizione del lavoro prima di candidarsi.
MAIN RESPONSIBILITIES
Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
Maintain and up-date as required departmental filing system
Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing
for corrective measures to be taken
Serve food and beverage according to guest's needs & expectations
Make sure that tables are consistently cleared re-set according to reservation plans
Have clear and accurate communication with all team members
Respond promptly to guests and superiors' requests
Make sure that the station is stocked and tidy at all times
Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business xysqume partners and other organizations
Attend training sessions and meetings as and when required
Attend training sessions and meetings as and when required
Reading, writing and oral proficiency in English and Italian
Previous experience in similar or related positions
Excellent communication and organization skills
Able to work calmly & confidently under pressure
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