Client Advisor | Milan
Pubblicato il 23-08-2026 - AMIRI in Turbigo
The AMIRI Senior Client Advisor is a key revenue‑driving role responsible for delivering exceptional luxury service while developing and managing a high‑value client portfolio. As a Brand Ambassador, they represent AMIRI’s values and creative vision, build long‑term relationships with local and international clients, and contribute strategically to the boutique’s commercial success.
Job Responsibilities
- Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high‑value transactions and repeat business.
- Own, develop, and grow a robust and high‑quality client portfolio, building long‑term relationships with top‑tier and high‑potential local and international clients through proactive clienteling.
- Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in‑store and off‑site.
- Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.
- Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.
- Proactively drive client outreach, follow‑up, and appointment‑based selling to sustain ongoing engagement beyond store visits.
- Support the boutique’s overall performance by collaborating with Store Management on client matters, high‑level selling activities, visual standards, and operational excellence.
Job Requirements
- 5+ years of experience in luxury retail or high‑end client service, with proven success in client portfolio development and retention.
- Demonstrated ability to manage and grow a solid, established client book with repeat and high‑value clientele.
- Strong commercial mindset with a consistent track record of achieving and exceeding sales goals.
- Exceptional communication, interpersonal, and relationship‑building skills, with a natural ability to create trust and loyalty.
- Deep passion for luxury, fashion, craftsmanship, and brand storytelling.
- Ability to deliver outstanding service across all channels (in‑person, written, phone, digital).
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast‑paced luxury environment.
- Flexibility to work scheduled shifts, including weekends, evenings, and holidays.
- Physical ability to stand for extended periods and handle merchandise as required (lifting up to 30 lbs).
- Full adherence to company policies, procedures, and brand standards.
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