Software Validation & Technical Support Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ic76n

At Caracol, we're not just changing the game: we're redefining the rules of the manufacturing world and expanding the boundaries of what's possible.

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Since our foundation in Milan, Italy, in 2017, we've been on a mission to revolutionize

Large Format Additive Manufacturing (LFAM) . By pioneering cutting-edge technology, we tackle the most complex challenges across aerospace, marine, energy, design, and architecture industries.

Our solutions combine

advanced robotics, patented extrusion systems and our proprietary Eidos Manufacturing software , enabling high-performance, large-scale production with unmatched efficiency and sustainability.

Central to our innovation are our flagship platforms:

Heron AM , for 3D printing of large-scale composite parts and

Vipra AM , to produce large-scale metal components.

With Europe's largest LFAM production center, a facility in Austin, TX, and an office in Dubai, Caracol operates on a truly global scale where innovation, collaboration, and passion drive everything we do.

Join Caracol and be part of a diverse, talented team

pushing the boundaries of additive manufacturing

and

shaping a more sustainable future !

BUILD BEYOND POSSIBLE, WITH ADDITIVE MANUFACTURING

Who we are looking for:
As a

Robotics Software Engineer,

you will play a key role in validating, testing, and supporting the software used in Caracol's additive manufacturing systems. You will work closely with the

Customer Success, Engineering and R&D; teams , helping troubleshoot technical issues and ensuring our customers achieve optimal performance from our technologies.

This role combines

technical troubleshooting, software validation,



and customer-facing support , offering exposure to cutting-edge automation and additive manufacturing systems.

Few examples of responsibilities:

Perform

software testing and validation

on Caracol's additive manufacturing software, ensuring correct functionality and performance.

Execute

hands-on robotic 3D printing tests

to validate toolpath planning, slicing processes, and printing quality on large-scale AM systems.

Help

technical support and field engineering teams

in troubleshooting Level 2 software-related issues, occasionally interacting with customers.

Provide

internal training and guidance

to support teams to help them handle common Level 1 technical requests.

Collaborate with

R&D; and software teams

to report bugs, suggest improvements, and collect feedback from real production use.

Ideal Background:

Degree or Technical diploma (ITS) in Industrial Automation, Mechatronics, or a related technical field

1-3 years of experience in software testing and validation, as well as technical customer support, within the industrial automation or robotics sector.

Experience in Additive Manufacturing is a strong plus

Valid driving license and own vehicle required

Fluency in English and Italian is mandatory

Nice to have:

Experience with industrial robots and basic knowledge of robot programming, preferably with KUKA, ABB or Universal Robots

What we offer:

Salary range: €30.000-€35.000, depending on experience

Flexible working hours and smartworking

Opportunity for career advancement

Friendly, international and innovative work environment

Continuous learning and development opportunities

Caracol is an equal opportunity employer. xysqume We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ic76n