23 ago - Trieste
Innova
Technical Account Specialist
Position: Sales Technician
Function: International Technical Solutions
Job Location: Trieste
Join the INNOVA team in a young, stimulating and dynamic technological environment that offers high-quality hardware and software solutions in the field of intelligence and cybersecurity.
Why work in INNOVA...
- Because the people who work here are creative and passionate
- Because innovation and advanced technologies are part of our DNA
- Because we recognize and reward merit
Main Responsibilities
- Provide information and training to clients on products and their usage, ensuring timely and accurate responses to customer inquiries.
- Plan and organize training courses dedicated to customers.
- Collect information on client needs and feedback regarding products.
- Provide support in resolving technical issues related to products.
- Plan and continuously manage product updates (software, firmware, and infrastructure components).
Technical Skills and Soft Skills
- Basic knowledge of electronics and telecommunications.
- Basic knowledge of computer networking.
- Basic knowledge of Linux operating systems, Windows operating systems, and virtualization technologies (VMware, Hyper-V, etc.).
- Basic knowledge of SQL relational database queries.
- Ability to work in a team.
- Strong communication and interpersonal skills.
- Initiative and problem-solving attitude.
- Autonomy in problem-solving, even under stress/emergency conditions.
- Discretion and confidentiality in client relations.
- Willingness to travel abroad.
Education
- Degree in Computer Engineering, Electronics Engineering, or a technical diploma in Computer Science or Electronics.
- Excellent knowledge of the English language (written and spoken).
- Knowledge of a second foreign language is preferred (French, German, Spanish).
Prerequisites and/or Experience
Salary range
- 30 - 35K
The search is open to candidates of any gender pursuant to L.903/77 and L.125/91.
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