Service Desk Manager — Hybrid, ITIL Leader & Growth - F.T.P. S.r.l.

23 ago - Formigine
F.T.P.

F.T.P. S.r.l. in Formigine (MO) is seeking a Service Desk Manager to lead our service delivery for internal teams and international clients. You will shape the service culture, drive improvements, and ensure reliable incident handling and support processes.

The role emphasizes people leadership, ITIL-based process ownership, and a data-driven approach to KPIs like First Fix Rate and CSAT. A hybrid work setup in Formigine is offered with competitive compensation.

Operatore/trice di Pulizie in Squadra | Roma

02 set - Roma
Service Key S. P. A

ELI - Project Engineer

02 set - Sesto Calende
Leonardo

Ricevi nuove offerte di lavoro

Crea una Job Alert gratuita per service desk manager — hybrid, itil leader & growth - f.t.p. s.r.l. / formigine

CHEF DE PARTIE

02 set - Milano
GIACOMO MILANO

OSS - URGENTE

02 set - Feltre
Universiis Società Cooperativa Sociale