Client Advisor Outlet - Leccio Outlet [NEW OPENING]
Pubblicato il 23-08-2026 - Altro in Firenze
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.
NEW OPENING
For our New Diesel Outlet Store in Leccio, we are now recruiting Client Advisors ( tempo parziale and full-time ) for the whole team.
This is a unique opportunity to join Diesel at a time of strong growth and transformation, becoming part of a team that will build meaningful relationships with our clients and deliver a personalized and elevated shopping experience in one of the most important luxury outlets.
You
Authentic, passionate trusted client advisor: an intuitive sales associate with a passion for style.
A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision.
Courageous with ideas and innovative in your approach, always ready to grow and learn.
Key Responsibilities
Act and think first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of clients
Welcome and assist each client providing an excellent in-store experience at all times
Be a master at storytelling and at the art of asking engaging questions - Create a long-term authentic bond with clients by making them feel the experience is truly about them - Deal effectively with customer complaints by liaising with the line manager when necessary.
Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results
Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
Prove Brand and product knowledge
Ensure and maintain the shop floor and visual display high standard, complying with
Company operational guidelines and stock procedures.
Contribute to ensure a high level of security and is attentive to prevent product thefts, including tagging garments and merchandise on the floor
Think innovatively about how we can improve and generate new ways, be up-to-date with new fashion trends and competitors
Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives
Manage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance
Key Requirements
Previous experience in sales roles; Experience in structured Fashion Luxury/Retail Companies is a plus; Passionate in Retail, Client service and commercial mindset;
Excellent understanding of the luxury sector and product sensitivity;
Strong communication skills; - Willingness evolve in the organization, willingness to relocate is a plus; - Digitally aware and open to new ways of working - We are looking for candidates with strong competencies in Decision Making, Strategic Thinking, Financial Acumen, Innovation, Focus on Customer and Execution.
Language proficiency: Italian and English are mandatory. Any additional language will be considered as a plus!
Compensation & Level
CCNL Commercio, Level 5° - 4°
Salary range (gross annual): €23.241,12 - €26.000,00
Variable incentive plan: from 0.6% to 1.8% of sales
The final offer will be determined based on experience, skills, and level of responsibility. We are open to candidates with different levels of seniority.
What We Offer
A competitive pay depending on Store performance: you will have commissions on concession sales
A range of development opportunities in Diesel and OTB group Store network in Italy and abroad
A generous employee discount on Diesel and OTB group Brands
A awesome, young and dynamic team
Highly inclusive working environment
Lunch vouchers for each working day
Privacy policy available here: https://apps.otb.net/hr-gdpr/
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