Software Validation & Technical Support Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ieg72

At Caracol, we're not just changing the game: we're redefining the rules of the manufacturing world and expanding the boundaries of what's possible.

Since our foundation in Milan, Italy, in 2017, we've been on a mission to revolutionize Large Format Additive Manufacturing (LFAM) . By pioneering cutting-edge technology, we tackle the most complex challenges across aerospace, marine, energy, design, and architecture industries.

Our solutions combine advanced robotics, patented extrusion systems and our proprietary Eidos Manufacturing software , enabling high-performance, large-scale production with unmatched efficiency and sustainability.

Central to our innovation are our flagship platforms: Heron AM , for 3D printing of large-scale composite parts and Vipra AM , to produce large-scale metal components.

With Europe's largest LFAM production center, a facility in Austin, TX, and an office in Dubai, Caracol operates on a truly global scale where innovation, collaboration, and passion drive everything we do.

Join Caracol and be part of a diverse, talented team pushing the boundaries of additive manufacturing and shaping a more sustainable future !

BUILD BEYOND POSSIBLE, WITH ADDITIVE MANUFACTURING

Who we are looking for:

As a Robotics Software Engineer, you will play a key role in validating, testing, and supporting the software used in Caracol's additive manufacturing systems. You will work closely with the Customer Success, Engineering and R&D; teams , helping troubleshoot technical issues and ensuring our customers achieve optimal performance from our technologies.

This role combines technical troubleshooting, software validation, and customer-facing support ,



offering exposure to cutting-edge automation and additive manufacturing systems.

Few examples of responsibilities:

- Perform software testing and validation on Caracol's additive manufacturing software, ensuring correct functionality and performance.
- Execute hands-on robotic 3D printing tests to validate toolpath planning, slicing processes, and printing quality on large-scale AM systems.
- Help technical support and field engineering teams in troubleshooting Level 2 software-related issues, occasionally interacting with customers.
- Provide internal training and guidance to support teams to help them handle common Level 1 technical requests.
- Collaborate with R&D; and software teams to report bugs, suggest improvements, and collect feedback from real production use.

Ideal Background:

- Degree or Technical diploma (ITS) in Industrial Automation, Mechatronics, or a related technical field
- 1-3 years of experience in software testing and validation, as well as technical customer support, within the industrial automation or robotics sector.
- Experience in Additive Manufacturing is a strong plus
- Valid driving license and own vehicle required
- Fluency in English and Italian is mandatory

Nice to have:

- Experience with industrial robots and basic knowledge of robot programming, preferably with KUKA, ABB or Universal Robots

What we offer:

- Salary range: €30.000-€35.000, depending on experience
- Flexible working hours and smartworking
- Opportunity for career advancement
- Friendly, international and innovative work environment
- Continuous learning and development opportunities

Caracol is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ieg72