Sales supervisor - luxury womenswear boutique -milan
Pubblicato il 23-08-2026 - Mode Search in Milano
PppMode Search is supporting a luxury women's fashion brand in the search for a dynamic and customer-focused Sales Supervisor to join their team in Milan, based at their Via Santo Spirito location. This is a very exciting time to join the company as they expand their European footprint and continue a period of significant growth. The role offers the opportunity to be part of a flagship store in one of the world’s leading fashion capitals, contributing to the brand’s success. /ph3The Role /h3ulliLead by example on the sales floor, delivering an exceptional customer experience at all times /liliBuild and maintain long-term relationships with clients to drive repeat business and clienteling initiatives /liliSupport the management team in driving sales performance through effective use of KPIs and selling tools /liliActively engage with customers via in-store styling, follow-up communication, and personalised service /liliMaintain high standards of store presentation, ensuring the space reflects the brand’s image and values /liliParticipate in daily operational routines including open/close checklists, back-of-house organisation, and Division of Responsibility (DOR) execution /liliAct as a key support for the Store Manager in coaching, motivating,
and developing junior team members /liliContribute to a positive team environment, encouraging collaboration and a culture of feedback and continuous improvement /liliDemonstrate strong product knowledge and communicate key collection trends to both team and clients /liliTake ownership when working solo on store coverage, including all operational and service responsibilities /li /ulh3Requirements /h3ulliPrevious experience in a retail sales or supervisor role, ideally within the fashion or lifestyle sector /liliProven track record of developing a client book /liliProven ability to meet and exceed sales targets while delivering a best-in-class customer experience /liliConfident, personable, and proactive with a passion for fashion and styling /liliStrong communication skills and the ability to lead by example on the shop floor /liliExcellent time management, organisational, and multi-tasking skills /liliFlexible and adaptable to meet the needs of a dynamic retail environment /liliComfortable working with POS systems, emails, and customer communication platforms /li /ulh3Benefits /h3ulli3-4% individual commission /lili€500 per month uniform allowance /liliStaff discount /li /ul /p #J-18808-Ljbffr