Head of Retail Sales
Pubblicato il 23-08-2026 - AUTO1 Group in Milano
Descrizione dell'azienda
AUTO1 Group/Autohero is Europe’s premier platform in the used car sector, leading operations in over 30 countries worldwide. By connecting buyers and sellers through cutting-edge technology, we empower seamless car trading experiences across Europe.
Our trusted brands, including AUTO1.com, Autohero.com, and Noicompriamoauto.it, are transforming the automotive industry.
Descrizione del lavoro
For the Autohero brand, we are looking for a Head of Sales Retail responsible for managing and leading the sales force dedicated to the B2C market.
Qualifiche
- Manage a team of Team Leaders, supporting them in their work with inside sales representatives responsible for the telephone sales of used cars.
- Oversee the sales team’s performance by monitoring key KPIs such as outbound and inbound calls; develop an organized structure for outbound calls, defining precise intervals for lead follow-ups and ensuring process effectiveness.
- Continuously monitor existing KPIs, identify new success metrics, and ensure the teams meet the defined targets.
- Analyze data to identify trends, improve processes, and implement targeted corrective actions.
- Provide continuous feedback and coaching to improve the skills and performance of Team Leaders and inside sales representatives.
- Collaborate with other company departments to ensure efficient workflows aligned with strategic goals.
- Create clear and structured reports to present sales results and improvement initiatives.
Requirements
- Experience: At least 5 years in a sales management role, preferably in telephone sales or a similar environment.
- Leadership skills: Proven ability to lead and motivate teams of Team Leaders and sales representatives, fostering a positive and results-driven work environment.
- Data-driven approach: Excellent ability to analyze data, identify opportunities, and make informed decisions based on quantitative insights.
- KPI knowledge: Experience in defining, monitoring, and optimizin