Partner Technical Specialist

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- Serve as the technical success point of contact for Arrow ECS partners and selected end customers.
- Build trusted relationships with partner technical leaders, architects, and delivery teams.
- Drive solution adoption and usage aligned to assigned business unit or geography.
- Develop and execute technical adoption plans to accelerate customer time-to-value.
- Identify and proactively resolve technical blockers and risks.
- Support partner enablement initiatives including workshops and technical briefings.
- Collaborate with Citrix ATS, Sales Engineering, and Product teams.

Role Alignment
Geography: Global
Job Description/Responsibilities:
- Serve as the technical success point of contact for Arrow ECS partners and selected end customers.
- Build trusted relationships with partner technical leaders, architects, and delivery teams.
- Drive solution adoption and usage aligned to assigned business unit or geography.
- Develop and execute technical adoption plans to accelerate customer time-to-value.
- Identify and proactively resolve technical blockers and risks.




- Support partner enablement initiatives including workshops and technical briefings.
- Collaborate with Citrix ATS, Sales Engineering, and Product teams.

Key Performance Indicators (KPIs)
- Adoption metrics for assigned business unit or geography
- Customer Success Score (CSAT)
- Time-to-value and successful deployment rates
- Partner technical readiness and enablement completion
- Reduction in escalations and support dependency
- Expansion and attach influence

Required Experience/Skills:
- 7+ years in technical roles such as Solutions Architect, Sales Engineer, or Technical Consultant
- Hands-on experience with Citrix technologies or adjacent platforms
- Experience working with channel partners or distributors
- Strong presentation and stakeholder communication skills
- Ability to operate effectively in global, matrixed environments

Optional Experience/Skills:
- additional languages

Compensation & Be

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ih4v5