Stage Guest Experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ihj0b

*“The world is yours with Meliá”*
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family ?

Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you ?

What will I be doing?
- Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.
- Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.
- Manage the guests’ digital experience, according to the global strategy.
- Manage customer incidents, following the established protocols.




- Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.
- Verify material orders following the set product guidelines, for better optimisation of economic resources.

What are we looking for?
- University degree, preferably Tourism or Hospitality, Marketing or similar.
- Fluent in Italian and English. A third language would be an asset.
- Organisation and planning. Problem-solver
- Excellent communication skills. High vocation for service
- Attention to detail.

The role is classified as an INTERNSHIP with an expense allowance of at least €600.

Further information on the role classification, remuneration, any premio schemes, welfare and company benefits will be provided during the selection process

At Meliá we are all VIP
?

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important quali

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ihj0b