Payment Expert
Pubblicato il 23-08-2026 - Herzum Software srl Unipersonale in Italia
Welcome to Herzum | now part of Catworkx
We are much more than an IT consulting company: we are innovators, pioneers, and partners in excellence. Today, we begin a new chapter as part of the catworkx group — one of the world’s leading Atlassian Platinum Partners, with a strong presence across Europe.
Founded in Chicago in 2000, Herzum has grown into an international organization with offices in Italy, the United States, India, Switzerland, Ecuador, and the United Kingdom. Together with catworkx, we combine expertise, culture, and vision to deliver solutions that bring innovation, efficiency, and collaboration to companies around the world. We specialize in Agile, DevOps, and team collaboration technologies, helping organizations work better, faster, and more seamlessly.
Payment Expert - Operational Manager and Portfolio Governance:
We are looking for a Service Operations Manager responsible for the operational management and governance of a portfolio of value-added services across the CEMEA regions.
Role Summary
The selected candidate will coordinate service launches,
client on boarding, deliverable distribution, subscription management, billing governance, stakeholder engagement and performance reporting, ensuring consistent execution across markets.
Key Responsibilities
Coordinate the roll out of new services, including planning, stakeholder alignment, timelines and execution tracking
Define and maintain target client populations in partnership with Country Managers and Account Owners
Coordinate client communications, awareness activities and webinars
Review and validate service deliverables prior to distribution
Manage the distribution of deliverables and related client communications
Maintain service enrollment records, including on boarding, opt-outs and client eligibility tracking
Support billing processes by ensuring accurate subscription and participation records
Respond to client inquiries related to service participation and operational matt