Customer Success Specialist FORTINET
Pubblicato il 23-08-2026 - Ingram Micro in Pavia
About Ingram Micro
Ingram Micro is the global leader in IT distribution and technology solutions , reaching nearly 90% of the world’s population. We connect technology manufacturers and cloud providers with B2B technology experts, enabling innovation and growth across the entire IT ecosystem.
With our broad solutions portfolio , supply chain expertise, and our proprietary digital platform (Ingram Micro Xvantage™ ), we provide opportunities and impact at a scale that no other company can match.
Why Join Ingram Micro?
Joining Ingram Micro means becoming part of a global technology leader that invests in talent, continuous learning, and career growth. You will have access to industry-leading training, certifications, and development opportunities in a dynamic and international environment.
Our Fortinet Business Unit is a strategic growth area focused on delivering innovative cybersecurity solutions and supporting partners in expanding their security business.
Your Role
As a Customer Success Specialist – Fortinet ,
you will support the growth of our Fortinet business by developing partner relationships, generating new opportunities, and helping partners maximize the value of Fortinet solutions, programs, and services.
Key Responsibilities
- Recruit, onboard, and develop new partners within the Fortinet ecosystem.
- Generate and qualify business opportunities through outbound activities, campaigns, and the Ingram Micro Xvantage™ platform.
- Build strong relationships with partners, supporting their business growth and cybersecurity initiatives.
- Promote Fortinet solutions, programs, incentives, training, and certifications.
- Collaborate with Vendor Management, Presales, Marketing, Sales, and Operations teams to execute growth plans.
- Monitor pipeline performance and contribute to sales and profitability targets.
- Provide market insights and partner feedback to support business development strategies.
What We’re Looking For
- Experience in Customer Success, Sales, Bu