Intern Service Delivery Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ik1lx

Global Senior Trial Delivery Manager - Sponsor DedicatedMilan, Italy | Tempo pieno | Home-based | R1539790Global Trial Delivery Manager services provide for the global coordination of clinical trial management activities for internally managed and/or outsourced trials. These services lead the Study Management Team (SMT) and ensure global clinical operations deliverables progress according to agreed upon timelines and milestones, including country & site feasibility and site selection, trial set-up, trial execution and trial closure and vendor set up activities as assigned by the Global Clinical Development Operations Trial Leader (GTL). This service supports the GTL in leading related CRO, country, and site activities, including global vendors involved in site facing activities such as IVRS, Central Lab, ePRO, Imaging, Translation, Printing, Ancillary supplies and Meeting Planners. internal and external to Global Clinical Development Operations (GCDO) functions, such as Study Responsible Physician, Global Data Manager, Trial Supply Manager, CRO staff, vendor staff and trial sites (if applicable).

Work closely with the GCDO Trial Leader (GTL) and is member of the Trial Team, led by the GTL. Ensure inspection readiness through compliance with the clinical research protocol, company Standard Operating Procedures (SOP), codes of Good Clinical Practice (GCP), applicable regulations and guidelines from start-up through close-out. Advanced is given assignments that are more complex and/or have a greater potential impact on business results.

May act as the lead over a team of CTMs across a project/program, on insourced and outsourced studies. Able to lead taskforces and provide innovative input. May contribute to process improvement and/or non-project work.Task:

- Services rendered will adhere to applicable to sponsor ́s SOPs, WIs, policies, codes of Good Clinical Practice (GCP), local regulatory requirements, etc.
- Complies with relevant training requirements.
- Lead the Study Management Team including providing updates to all trial team members on deliverable status.
- Ensure availability of required reports to support real time tracking of trial status according to trial plan.
- Manage timely and accurate documentation and communication of trial progress.
- Ensure that the Study Management Team (SMT) operates in a constant state of inspection-readiness.
- Act as the primary contact person for the local teams within GCDO.
- Partner with the Global Trial Lead to execute and oversee central activities from planning, trial start up, through the life of trial to close-out.
- Contribute to data collection to support the site selection process.
- Establish enrollment commitments and ensure actual enrollment meets projected commitments across the regions at the clinical trial level.
- Ensure timely tracking and filing in appropriate systems, as required at central trial oversight level.
- Ensure archiving and retention of documents per set requirements.
- Review and approve assigned vendor invoices/spend.
- Create and update trial-specific documents as required, including Monitoring Guidelines, Informed Consent Form, Investigational Medicinal product (IMP) related documentation, Blinding Plan, country and site feasibility related documents.
- Provide input into cross functional documents such as safety related documents, protocol deviations and issue escalation processes, External Service Provider Oversight Plan and the Filing and Archiving Plan.
- Ensures creation of appropriate trial-specific training materials and requirements, making them available to the regional/site/CRO staff and delivering training as needed.




- Establish and maintain excellent working relationships with internal stakeholders, such as country representatives, data management leader and clinical supplies unit.
- Ensure compliance with Health Authority regulations and guidelines and internal standard operating procedures and processes.
- Participate in preparation for, and conduct of, Health Authority inspections and internal audits.
- Work with Bioresearch Quality & Compliance (BRQC) liaisons to ensure quality oversight of assigned trial utilizing the available tools.
- Coordinate data cleaning with some supervision towards a timely and successful database lock.
- Sufficient therapeutic knowledge to support defined CTM roles and responsibilities.
- Contribute to process improvement and training, as applicable.Requirements:
- BS degree or equivalent, in Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy).
- 6-8 years clinical trial management experience in the pharmaceutical industry or CRO. Specific therapeutic area experience.
- Strong working knowledge of ICH-GCP, local laws and regulations.
- Superior clinical research operational knowledge. Proven track record in successfully managing various aspects of trials from start-up to database lock and trial closure.
- Demonstrated effective leadership to proactively drive the Study Management Team through key stages of trials, as well as delegation skills.
- Proven ability to lead a team through formation stages, up to operating as a high performing team.
- Experience and ability in coordinating global or regional teams in a virtual environment.

Experience and ability in coordinating global teams in a virtual environment for a minimum of 2, preferably 3 years.

- Proven experience in proactive planning, risk mitigating and gaining team consensus on updated plans during the project lifecycle.
- Strong project planning/management.
- Strong IT skills, including knowledge of standard Microsoft applications, Trial Master File, Clinical Trial Management System, and willingness to learn new systems.
- Monitoring experience is recommended, or other relevant experience should be considered, such as data management or central monitoring.
- Proficient in speaking and writing local country language and English.
- Effective verbal and written communication skills leading to successful team collaboration• Strong decision making. Strong analytical skills, and simultaneously demonstrates the ability to manage ambiguity when limited information is available.
- Experience in developing presentations and presenting key information to stakeholders.
- Please note This role is not eligible for UK visa sponsorshipIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.



Recognition in the HBA Awards celebrates our commitment to advancing women in healthcare.Earning a Brandon Hall Group Excellence Award for Leadership Development reflects our commitment to equipping employees with the support they need to lead with impact.Earning a Brandon Hall Group Excellence Award for Talent Acquisition reflects our commitment to attracting top-tier candidates to IQVIA.LinkedIn – Top Companies in PortugalWe invest in employee experience. We lead with innovation and excellence, earning a place on the Fortune World's Most Admired CompaniesTM list.Glassdoor's Best Places to Work in the UKOur commitment to an exceptional employee experience has earned us a spot on Glassdoor's Best Places to Work UK list for 2026 — an award based entirely on authentic, unsolicited reviews from IQVIA colleagues.MedTech Breakthrough AwardWe drive transformative health solutions. This recognition by the MedTech Breakthrough Awards underscores our commitment to advancing digital innovation that improves care and outcomes worldwide.We deliver insights and innovations that matter. Earning a spot on Forbes' World's Best Management Consulting Firms list shows our impact as a trusted partner for customers worldwide.Vault Consulting APAC Top Ranked AwardWe deliver expertise and measurable impact, earning a top ranking in Vault Consulting's APAC list as a partner committed to innovation and excellence for customers across the region.American Business Awards (Stevie Awards)We are committed to creating a workplace where people thrive. Awards –University of Oxford – Gold Standard Internship HostWe invest in future talent. Being recognized by the University of Oxford as a Gold Standard Internship Host reflects our commitment to providing students with impactful, real-world opportunities.Montreal's Top EmployersWe prioritize employee well-being and flexibility, which earned us a place on Montreal's Top Employers list in 2026.Being named a Leader in the IDC MarketScape's assessment for Decentralized Clinical Trial Technology Solutions highlights our impact in advancing clinical research.Being named to the PharmaVoice 100 celebrates our people's impact as trailblazers in life sciences.Recognition in the HBA Awards celebrates our commitment to advancing women in healthcare.Earning a Brandon Hall Group Excellence Award for Leadership Development reflects our commitment to equipping employees with the support they need to lead with impact.Earning a Brandon Hall Group Excellence Award for Talent Acquisition reflects our commitment to attracting top-tier candidates to IQVIA.Recognition in the Webby Awards for Talent Branding highlights our commitment to bold, authentic storytelling that brings the IQVIA brand to life for candidates.LinkedIn – Top Companies in PortugalWe invest in employee experience. We lead with innovation and excellence, earning a place on the Fortune World's Most Admired CompaniesTM list.Glassdoor's Best Places to Work in the UKOur commitment to an exceptional employee experience has earned us a spot on Glassdoor's Best Places to Work UK list for 2026 — an award based entirely on authentic, unsolicited reviews from IQVIA colleagues.MedTech Breakthrough AwardWe drive transformative health solutions. This recognition by the MedTech Breakthrough Awards underscores our commitment to advancing digital innovation that improves care and outcomes worldwide.We deliver insights and innovations that matter. Earning a spot on Forbes' World's Best Management Consulting Firms list shows our impact as a trusted partner for customers worldwide.Vault Consulting APAC Top Ranked AwardWe deliver expertise and measurable impact, earning a top ranking in Vault Consulting's APAC list as a partner committed to innovation and excellence for customers across the region. #

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ik1lx