Visual Basic Operate Lead
Pubblicato il 23-08-2026 - Wipro in Italia
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at DescriptionWe are looking for a Visual Basic Operate Lead - Application Support & Maintenance. The Operate Lead is responsible for end-to-end delivery of application support and maintenance services as defined in the Statement of Work (SOW). This role ensures high-quality service delivery, effective team management, SLA adherence, and continuous improvement across supported applications.͏Key ResponsibilitiesEnsure delivery of services in line with the SOW,
covering support and maintenance of in-scope applications.Maintain high levels of application availability, reliability, and performance.Allocate work across the Operate team based on priorities and skillsets.Provide guidance on technical issues, processes, and best practices.Monitor team performance and ensure timely delivery of tasks.Track and follow up on issues related to local applications.Ensure timely identification, analysis, and resolution of application problems.Drive proactive problem management and prevent recurring incidents.Coordinate with external vendors for Application issues and defects, System upgrades and enhancements. Ensure vendor deliverables meet agreed expectations and timelines.Monitor, track, and report SLA and KPI performance.Identify gaps and implement corrective actions to ensure compliance.Provide regular service performance reports to stakeholders.Provide tim