Client Support Specialist

23 ago - Milano
Markit

Are you ready to kick-start your career in a dynamic and innovative environment? Join our team as an Intern to support our Client Support with daily activities, such as manage client orders, inquiries, and warranty cases, and providing outstanding support to Markit clients. This is a fantastic opportunity to gain hands-on experience in cline support while adhering to our 'Helping Clients Succeed' philosophy.

Based on your performance, results, and alignment with our company's core values, there is the possibility for this internship to evolve into a full-time position.

Internship details:

- Duration: 6 months
- Location: Milan (On-site)
- Monthly Expense Reimbursement: €800 + ticket restaurants

You might be a great fit if you:

- Excellent command in English (B2 or higher) and Italian (C1 or higher)
- Strong commitment to learning and growth
- Ability to work independently and within a team
- Positive, proactive mindset and attention to detail
- Interest in IT would be a premio

Job responsibilities:

- Provide outstanding support to Markit clients.
- Manage client orders, inquiries, and warranty cases, ensuring high client satisfaction.
- Master our sales platform and back-office tools for efficient order administration and warranty processing.




- Communicate effectively with partners and clients to ensure smooth day-to-day operations.

Joining Markit, you'll engage with Markiteers globally and locally, fostering an inspiring and empowering work environment through our values-driven recruitment, which ensures alignment with professionalism, loyalty, transparency, and kindness.

You'll collaborate closely with our Italy team and international colleagues. This involvement will allow you to cultivate client relationships, provide exceptional support, and immerse yourself in the realm of IT purchasing.

Are you ready for a rewarding challenge?

JOIN 230 OTHER MARKITEERS To innovate. To execute excellence. To make an impact. To celebrate. To be part of a forward-thinking, professional, and fun-loving team. A team that values honesty, openness, kindness, diversity, and collaboration. Help us continue to lead the way in the world of IT purchasing.

Markit, a leading international company, has been dedicated to making IT purchasing simple and transparent for the past 20 years. Operating in 50 countries, we partner with Fortune 500 and Forbes Global 2000 companies. Join us in our mission to continue leading the way in the world of IT purchasing.

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