It Euc Engineer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7imt98

We are seeking an experienced IT End User Computing (EUC) Engineer with 3–6 years of experience to provide onsite and remote IT support within a global IT Operations team.
Key Responsibilities Troubleshoot and resolve hardware/software incidents and service requests within agreed SLAs.
Support Windows 11 and mac OS , laptops, desktops, peripherals, printers, scanners and mobile devices.
Configure and deploy devices using Microsoft Intune and JAMF .
Support Microsoft 365, Outlook, One Drive, VPN, Defender and other business applications.
Provide support for i OS/Android, Cisco/Polycom telephony and softphones .
Support meeting rooms and AV technologies including Crestron, Logitech, Dolby and Room Wizard .
Manage IT assets, documentation, knowledgebase updates and hardware lifecycle activities.
Support new-joiner setups, employee moves,



equipment returns and vendor hardware repairs.
Perform meeting-room health checks, patching, updates and antivirus maintenance.
Handle escalations and communicate effectively with technical and non-technical users.
Key Skills & Experience 3+ years in IT/EUC or technical IT support.
Strong hands-on troubleshooting across Windows 11 and mac OS .
Experience with Microsoft Intune, JAMF and Jira .
Strong knowledge of Microsoft 365 / Office 365, One Drive and VPN .
Experience supporting remote users and managing incidents within SLAs.
Excellent problem-solving, communication and documentation skills.
Degree in Computer Science or equivalent relevant experience.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7imt98