Guest Service Agent

22 ago - Milano
Palazzo Parigi Hotel & Grand

ppPalazzo Parigi Hotel Grand SPA, a 5-star luxury hotel in the heart of Milan, is seeking a Guest Service Agent to join its staff.
/ppThe ideal candidate will be responsible for the following activities: /pulliManaging check-in and check-out processes; /liliAssigning rooms to clients; /liliHandling cash operations and administrative tasks; /liliCollaborating with relevant departments to ensure customer satisfaction; /liliPerforming tasks in accordance with LQA quality standards.
/li /ulpThe ideal candidate should possess the following characteristics:



/pulliAt least 2 years of experience in a similar role and context; /liliExcellent English language skills; knowledge of a second language is a plus; /liliGood knowledge of LQA standards; /liliStrong customer orientation; /liliAbility to achieve qualitative and quantitative objectives; /liliExcellent knowledge of the Opera management system.
/li /ulpThe candidate should also have precision, flexibility (including flexibility in working hours), problem-solving skills, and good interpersonal skills.
/ppWe offer: /pulliAn initial fixed-term contract under the Tourism Sector CCNL; /liliInternal dining facilities; /liliOpportunities for career advancement; /liliExclusive discounts on rates within the Leading Hotels of the World (LHW) circuit.
/li /ul /p #J-*****-Ljbffr

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