Country IT Operations

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ioqkt

Fresenius Kabi is a global healthcare company specializing in medicines and technologies for infusion, transfusion, and clinical nutrition. At Fresenius Kabi, we care for the lives of patients worldwide. Our mission forms the foundation of everything we do every day. If you are looking to join a dynamic environment that supports your career development, this could be an exciting opportunity.
For our Verona site, we are looking for a Country IT Operations professional who will be responsible for ensuring reliable and compliant IT operations within the assigned cluster.
The selected candidate will actively contribute to the operational support of local applications, incident management, and end-user support, ensuring alignment with corporate IT governance and guidelines.
Key Responsibilities

Ensure the day-to-day operational stability of IT infrastructure and services
Support end users in coordination with the Global Service Desk
Manage the portfolio of incidents and requests (standard and non-standard), ensuring timely and effective resolution




Ensure continuity of local applications, monitoring risks and performance
Build and maintain a Country/Cluster IT community across different sites (production, logistics, commercial offices, R&D; centers, etc.)
Organize regular forums and collaboration structures across locations
Promote the sharing of best practices, lessons learned, and reusable solutions
Drive local adoption of global IT policies, standards, and gSOPs
Enable cross-site support and resource backup through community collaboration
Provide structured feedback to regional and global IT teams

Requirements

5–7 years of experience in IT or similar roles
Excellent command of the English language
Experience in multinational environments
Solid experience in incident management and IT support

Offer

Chemical-Pharmaceutical National Collective Agreement (CCNL)

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ioqkt