24 ago - Agrigento
Azienda Leader
Elevate your career with Patrique Mercier Recruitment JP as an Italian Customer Service Agent and enjoy the adventure of relocating to Greece with a fully paid relocation package! This exciting role invites you to be a vital part of our customer service team, where you will provide exceptional support to Italian-speaking clients. You will handle customer inquiries, resolve issues, and ensure a high standard of service. If you have a passion for helping others and are eager to explore a new culture while building your career, we would love to have you on board!
Responsibilities
- Deliver excellent customer service to Italian-speaking customers through phone, email, and chat.
- Address customer inquiries and provide effective solutions to enhance their satisfaction.
- Maintain thorough knowledge of our products and services to assist customers accurately.
- Document all customer interactions clearly in the CRM system.
- Collaborate with team members to improve service delivery and customer experiences.
- Participate in training programs to enhance your product knowledge and service skills.
- Provide insights and feedback to develop customer service practices further.
- Fluency in Italian and English, both written and spoken.
- Excellent communication skills with a strong focus on customer satisfaction.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Previous customer service experience is beneficial but not required.
- Friendly, proactive, and adaptable with great interpersonal skills.
- Willingness to relocate to Greece and embrace a new lifestyle.
- A real passion for helping customers and addressing their needs.
- Private Health Insurance
- Training & Development
- Performance Premio
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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