Perform troubleshooting, fault handling and implement temporary WA and permanent corrective actions. Engage with 3rd party support (hardware or software vendors) to ensure problems are solved within the expected time frames. Apply daily routine monitoring and health checks on the systems. Implement automated incident detection and optimize the system monitoring. Participate in new projects activities, by providing input and solution delivery acceptance, implementing or verifying improvements in processes and work instructions, verifying configuration changes. Interact with customer technical staff, NOC engineers, operation managers and other groups within Service Delivery organization. General knowhow of Telco Cloud, CaaS/PaaS/IaaS technologies. Appreciated knowledge of VMware and RedHat Linux.

Knowledge of Compute, Storage, SANs, Network and their maintenance. Knowledge of containerized functions, K8s cluster management. Knowledge of automation solutions and scripting/programming language (Ansible, Git, Python, Grafana). Preferred experience working in enterprise environment for problem solving, troubleshooting and analysis processes. Good team player Problem Solver Strong attitude for learning new technologies and methodologies Ability to perform in stressing and emergency conditions Fluency in English Preferred (not mandatory) technical certifications

Cloud Specialist

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