relocate to Greece Italian Technical Support Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7irnvp

Italian & English Technical Support Advisor Work From Home | Paid Training | Career Growth | Big Tech Project ID: 32341, 32344 Location: Remote from Greece Operational Site: Athens – Piraeus Interview Deadline: 18 June 2026 Training Start Date: 29 June 2026 Training: 14 days – 100% paid, from home Work Schedule: 09:00 - 21:00, Mon-Sun Salary: €1045.72€ gross/month Bonus: Up to €300 monthly performance premio Relocation Support (two options): All expenses covered – flight, hotel stay, and real estate agency fee €250 relocation allowance + real estate agency fee (for those relocating independently) About the Project You will support one of the worlds most iconic brands — a global leader and member of the Big Five American technology companies . This is not just a support role — its a structured career path . The department actively promotes growth from Tier 1 to Tier 2 and across other products, making internal progression a core requirement for Central European language markets. Your Role As a Customer Care & Technical Support Advisor ,



you will deliver premium customer experiences via: Inbound calls Chat Email Youll guide customers through technical and account-related topics while representing a world-class brand known for excellence. What Youll Be Supporting English Contact Drivers ID (forgotten password, password reset) Battery life & performance Mail issues Misrouted calls Italian Contact Drivers Battery performance optimization Account access & credential recovery Locked devices & regaining access Hardware service arrangements Device updates Data saving & migration App support Audio & network troubleshooting Account & billing issues related to digital stores (apps, movies, music) Working Hours & Schedule Operating Hours: 09:00 – 21:00 Schedule: Monday to Sunday (rotational shifts) Training & Nesting Training Duration: 14 days (fully paid, remote) Nesting Period: 1 week Full call volume with enhanced guidance Internal assessment at the end Clear validation milest

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7irnvp