24 ago - Milano
Belmond
A fabulous opportunity to join an incredible luxury hospitality brand and an amazing Sales Team representing the most stunning properties located in Southern Europe. This role offers a unique "ground up" experience in luxury hospitality sales, designed for a motivated individual looking to immerse themselves in the Belmond and LVMH culture.
**Scope and Purpose**:
Based in our Milan Divisional Office, the Sales Assistant in Training will provide essential support to the Italy & Spain Sales Team across leisure and group segments. Reporting to the Divisional Director of Sales Southern Europe, you will gain hands-on experience in driving revenue and developing the Belmond presence across key international markets. This role is a stepping stone for future leaders in the hotel industry.
**Key Responsibilities**: - Handle day-to-day departmental tasks, including managing invoices, internal documentation, and departmental correspondence.
- Assist in preparing high-level proposals, confirmations, and contracts for FIT and agency bookings.
- Help organize hotel visits and site inspections,
ensuring accurate tracking and ROI analysis for each visit.
- Maintain and update the customer database (CRM), tracking sales calls and client interactions to support effective follow-up.
- Track incoming requests and manage shared inboxes and lead trackers for exclusive products, such as Villa Beatrice in Portofino.
- Assist in creating and distributing newsletters and key hotel communications to our global client database.
- Support the team in qualifying and converting small to medium leads for both individual reservations and social/corporate events.
- Conduct competitive set analysis, monitoring occupancy trends, renovations, and promotional initiatives within the luxury sector.
- Assist in compiling monthly reports covering site inspections, fam trips, and key activations for presentation to the Divisional Director.
- Manage the inventory of sales kits, brochures, and MICE materials, ensuring high-quality collateral is always available for the team.
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