24 ago - Milano
Rtl
Job Description
Your Responsibilities
The Solution Consultant acts as a bridge between Smart clip’s technology and its clients, helping translate business needs into technical solutions. The (Senior) Solution Consultant will work with our european team of consultants and is, in particular, managing on our Italian assets. The role assists within the initial onboarding phase, as well as permanently supporting the client after going live. In addition, new product rollouts are to be supported.
- Work closely with clients to understand business requirements and translate them into technical solutions
- Be the technical expert across our platform, our products (i.e. ATV), our integrations, and emerging fields such as header bidding or SSAI/SSAS
- Act as the 2nd line between key partnerships management and technical departments, such as Ad-Technology, Platform Support and Smart clip product teams in regard to initial setups, new products/requirements or day-to-day operational tasks
- Provide technical setup assistance to our key partners and permanently improve their platform usage
- Assist in answering RFI’s and RFPs. Recommend and work into new technologies constantly
- Assist in making impact assessments of strategic and technical changes (such as 1st price auction, TCF 2.0)
- Provide (Platform-) Trainings for Key Partnerships manager
- Troubleshoot and resolve implementation issues
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