Are you fluent in Italian and passionate about
delivering outstanding customer service? Join an international team
in Porto, Portugal, where you'll support customers using innovative
medical devices while developing your career in a dynamic and
multicultural environment. Location: Porto, Portugal (Onsite) About
the Role As a Customer Service Representative , you will be the
first point of contact for customers, providing professional and
efficient support in both Italian and English. You'll handle
customer inquiries, resolve issues, and ensure every interaction
delivers an excellent customer experience. Please note that
relocation support is not provided for this position. Candidates
should already have the legal right to work in Portugal or be
willing to relocate to Porto independently at their own expense.
Key Responsibilities Provide customer support via phone, email, and
chat. Assist customers with product and service-related inquiries.
Resolve customer issues efficiently while maintaining high-quality
service standards. Accurately document customer interactions and

update internal systems. Deliver a positive customer experience
with every interaction. What We're Looking For Fluent Italian
(C1/C2). Good English skills (B2 or higher). Strong communication
and interpersonal skills. Customer-focused mindset with excellent
problem-solving abilities. Ability to work onsite in Porto,
Portugal. Comfortable working in a rotating 24/7 schedule,
including occasional night shifts. What We Offer €1,100 gross per
month, paid over 14 salaries. Attendance premio of €150 (paid over
11 months). Full-time employment. Paid training. International and
multicultural working environment. Career development
opportunities. Work Schedule Rotational shifts. Monday to Sunday
(24/7 operation). Two rotational days off. Occasional night shifts
(22:00–07:00). If you're ready to build your career in an
international environment and make a real impact through
exceptional customer service, APPLY

Italian Speaking Customer Service Representative-Onsite inLisbon

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