About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in placing professionals in high-impact roles, ensuring that both our partners and our candidates thrive in today’s dynamic global economy.
Job Overview
Are you a fan of digital entertainment? We are seeking enthusiastic professionals for the Spanish Speaking Video Streaming Customer Experts position in Greece. Join a world-class streaming platform and deliver exceptional support to subscribers, helping them navigate their favorite content seamlessly while enjoying one of the most exciting jobs in Greece.
Key Responsibilities
Provide high-quality technical support to subscribers of a premier global video streaming platform.
Resolve account management, billing, and subscription inquiries with a customer-centric approach.
Assist users with troubleshooting playback issues, device connectivity, and app navigation.

Maintain comprehensive knowledge of the latest content releases and platform features to better inform customers.
Ensure efficient resolution of tickets while maintaining high levels of customer satisfaction and engagement.
Collaborate with international teams to provide consistent, high-standard service across all platforms.
Document feedback and technical trends to improve the overall streaming user experience.
Native or fluent Spanish (spoken and written).
Professional proficiency in English.
Valid EU passport (mandatory).
A passion for technology, streaming services, and delivering premium customer support.
Strong problem-solving skills and the ability to work in a fast-paced environment.
Ability to relocate to Greece for this Spanish-speaking jobs opportunity.
What We Offer
Competitive Monthly Salary with 13th and 14th salary bonuses per year.
Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
Monthly Performan

Spanish Speaking Video Streaming Customer Experts

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