Spanish Speaking Pandora Customer Experts
Pubblicato il 24-08-2026 - Mercier Consultancy Group in Italia
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and global market leaders. We specialize in curating high-end career opportunities that align with our candidates' professional aspirations, ensuring excellence in every recruitment placement.
Job Overview
We are currently seeking polished and articulate professionals for the Spanish Speaking Pandora Customer Experts position in Greece. This is an exclusive opportunity to represent a world-renowned name in the luxury goods industry, providing sophisticated support to a global clientele while enjoying the Mediterranean lifestyle through our comprehensive support for those seeking jobs in Greece.
Key Responsibilities
Deliver premium concierge-level support to customers, reflecting the elegance and prestige of the luxury goods industry.
Manage inquiries regarding high-end jewelry collections with accuracy, grace, and deep brand knowledge.
Ensure an exceptional,
personalized shopping experience for every client interaction in Spanish.
Navigate complex requests while maintaining the brand's reputation for quality and craftsmanship.
Utilize multi-channel communication to foster long-term loyalty and brand advocacy among our elite customers.
Collaborate with internal teams to streamline customer service protocols in the luxury retail space.
Maintain detailed customer records, ensuring all interactions meet our high internal performance standards.
Native or fluent Spanish (spoken and written) is mandatory for this role.
Valid EU passport or a valid work permit for Greece.
A strong passion for the luxury goods industry and an eye for detail.
Previous experience in premium customer service, hospitality, or high-end retail is highly desirable.
Proficiency in English to facilitate professional communication within our international team.
Ability to adapt to a remote work environment while maintaining the highest