About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and industry-leading organizations. As we continue to expand our reach in Europe, we are proud to facilitate high-impact career opportunities for professionals seeking the best jobs in Greece.
Job Overview
We are currently recruiting for an elite Spanish Speaking Zalando Customer Expert position in Greece. This role offers an unparalleled opportunity to represent one of the world's most influential fashion retailers while enjoying a high quality of life in a Mediterranean paradise.
Key Responsibilities
Provide world-class support for Zalando customers regarding online retail orders and fashion inquiries.
Manage complex customer issues related to shipping, returns, and payments within the retail ecosystem.
Deliver professional communication across various channels including chat, email, and telephone.
Maintain deep product knowledge to offer personalized shopping advice and styling recommendations.

Ensure high customer satisfaction scores by resolving retail-related inquiries with accuracy and efficiency.
Collaborate with internal teams to streamline online shopping experiences for the Spanish market.
Process customer feedback to assist in the continuous improvement of retail service standards.
Native or fluent Spanish (spoken and written).
Proficiency in English for team collaboration and training purposes.
Valid EU passport (mandatory).
A passion for fashion and the retail industry.
Excellent communication and problem-solving skills, perfect for those seeking one of our professional Spanish-speaking jobs.
Resilient, positive, and customer-oriented mindset.
What We Offer
Competitive Monthly Salary.
2 Extra Salaries Per Year (13th and 14th salary premio).
Fully Paid Training to excel in your Spanish Speaking Zalando Customer Expert position in Greece.
Health Insurance and comprehensive benefits package.
Full

Spanish Speaking Zalando Customer Expert

Disinfestatore

Collaboratore familiare

Ricevi nuove offerte di lavoro

Backoffice

Animatore Turistico - NAVI DA CROCIERA