Client Development Manager
Pubblicato il 24-08-2026 - MAKE Banking in Arona
About MAKE
At MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders.
MAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and global solutions for our Creator Economy Clients.
About the role:
We are looking for a ClientDevelopmentManager, PrivateBanking to own the end-to-end relationship with our agency partners and high-value creators.This role combines white-glove client service with commercial ownership, ensuring clients are successfully onboarded, deeply engaged with the platform, and continuously expanding their use of MAKE.Reporting to the Director, PrivateBanking, you will act as a trusted advisor and relationship owner, balancing exceptional service with a proactive approach to clientgrowth.
Key Responsibilities
Client Onboarding & Activation
- Own the end-to-end onboarding journey for new clients (agencies and creators)
- Guide clients through KYC/KYBprocesses, ensuring a smooth and compliant experience
- Act as primary contact during account setup
- Reduce onboarding friction and improve activation rates
Relationship Management
- Build and maintain strong relationships with agencies and creators
- Deliver a high-touch, concierge-style service aligned with PrivateBankingstandards
- Serve as an advisor on how to best use the MAKE platform
- Maintain regularcommunicationthrough Telegram, WhatsApp and phone calls
Client Education & Enablement
- Educate clients on platform functionality, features and best practices
- Support clients in optimizing their financial operations using MAKE
- Deliver tailored onboarding sessions and walkthroughs
Growth & CommercialDevelopment
- Identify opportunities to expand c