F&B Host/Hostess

24 ago - Venezia
The Gritti Palace, a Luxury Collection Hotel, Venice

The Gritti Palace, a Luxury Collection Hotel belonging to Marriott International, is currently recruiting for a Food & Beverage Guest Experience Ambassador.

The Food & Beverage Guest Experience Ambassador will report to the Restaurant Manager and she/he will be part of a F&B; department.

This is a full-time role.

This is a great opportunity to work in a place of exceptional art and elegance, where history and culture are met with renewed Venetian style. The Gritti is known for impassioned service, a delectable culinary experience and an intimate wellness haven. The reference point for the world's elite at international city events such as the Biennale, Carnival and the Venice Film Festival.

What We Offer

Professional career progression at international level in 10.000 Marriott hotels
Learning and development opportunities online, on the job and in class
Discounts on hotel rooms, gift shop items, food and beverage
Experienced management & motivated and engaging colleagues
Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program




Canteen service and uniform

What You’ll Do

Ensure guests are welcomed in a warm and professional manner and supervise the entrance of the restaurant
Manage the reservations by phone, by email and face to face, recording guests’ preferences
Answer, record, and process all guest calls, messages, requests, questions, or concerns
Possess comprehensive knowledge of the menu content.
Maintain a thorough understanding of all standards
Liaising with Event and the restaurant team for special events and occasions
Liaising with other departments (F&B;, Sales and Front Office) for VIP guests and special celebrations
Supply guests with directions and information regarding the restaurant and the hotel
Provides support regarding any reasonable task requested by the Management

What We’re Looking For

Fluent English and Italian are required
Understanding of luxury hospitality F&B; operations
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