ph3Rick Hendrick Chevrolet Naples /h3h3Location: /h3p5665 North Airport Pulling Road, PO Box , Naples, Florida 34109 /ph3Summary: /h3pSells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction. /ph3Supervisory Responsibilities: /h3pThis job has no direct supervisory responsibilities. /ph3Essential Duties and Responsibilities include the following: /h3ulliMeets dealership sales goals. /liliGreets customer and determines make, type, and quality of vehicle desired. /liliExplains features and demonstrates operation of vehicle in showroom or on demonstration drive. /liliSuggests optional equipment for customer to purchase. /liliComputes and quotes sales price, including tax, trade-in allowance, and discount. /liliCompletes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract. /liliArranges for delivery and registration of vehicle. /liliResearches availability of models and optional equipment. /liliEngages in business development. /liliAddresses customer concerns. /liliMaintains CSI at or above Company standards /liliMaintains an organized, clean and safe work area /liliParticipates in required training /liliRecords all hours worked accurately in company timekeeping system /liliFollows Safeguards rules and regulations. /liliDemonstrates the Company's Core Values /liliComplies with Company policies and procedures /liliObserves all Federal, State, Local and Company safety rules and regulations in the performance of duties. /liliOther duties as assigned /li /ulh3Qualifications: /h3pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions. /ph3Desired Education:

/h3ulliGED /liliHigh School Diploma /liliAssociate Degree /liliBachelor Degree /liliMaster Degree /liliDoctorate Degree /li /ulh3Field of Study/Work Experience: /h3ulliAccounting /liliAutomotive /liliBusiness /liliHuman Resources /liliInformation Technology /li /ulh3Desired Work Experience: /h3ulliup to 3 years /lili3-5 years /lili5+ years /li /ulh3Education/Experience: /h3pPrior sales and/or customer service experience desired. /ph3Certificates and Licenses: /h3ulliValid Driver's License /liliAutomobile Salesperson License /li /ulh3Computer Skills: /h3pIntermediate knowledge of Microsoft Office products. Intermediate ability to learn web applications for customer management. /ph3Communication Skills: /h3pAbility to understand and follow instructions. Ability to communicate effectively with customers and company personnel. /ph3Attendance Requirements: /h3pThe position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays. /ph3Physical Demands: /h3pWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. /ph3Environment Demands: /h3pDuties are performed throughout the premises, both indoors and outdoors and on customer test drives. Due to the nature of the position, may be exposed to various work environments and required to perform a variety of tasks. Heavy standing work.

Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments. /ph3Verbal and Writing Ability: /h3pAbility to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees. /ph3Math Ability: /h3pAbility to add, subtract, multiply and divide. /ph3Reasoning Ability: /h3pAbility to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. /ph3Core Values: /h3h3Servant Leadership /h3pServant Leaders consciously put the needs of others before their own, because to serve people is to value them. /ph3Teamwork through Trust Respect /h3pDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level. /ph3Integrity /h3pBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make. /ph3Commitment to Customer Enthusiasm /h3pEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers. /ph3Passion for Winning /h3pHendrick's tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people. /ph3Accountability at All Levels /h3pTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team. /ph3Commitment to Continuous Improvement /h3pEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team. /ppThis job description in no way states or implies that these are the only duties and re /p /p #J-18808-Ljbffr

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