23 ago - Verona
RISCO Group
ppWe are looking for an enthusiastic bInside Sales Representative /b to support our growing customer base in the Italian region.
If you enjoy working in a dynamic environment and are passionate about customer service excellence, this position is made for you!
/p pThis position is a central point, responsible for seeking and cultivating new business opportunities in order to foster company growth.
The candidate must be comfortable with a high volume of daily phone calls, generate interest, and qualify prospects up to closing sales.
/p h3Responsibilities /h3 ul liProspecting and lead generation - analyzing and qualifying the database and references (cold calls).
/li liMaintain and expand the prospect database in the assigned territories.
/li liUnderstand the needs and requirements of clients and propose appropriate training solutions/programs.
/li liAnswer incoming client calls and suggest complementary products/services to generate business opportunities.
/li liRespond to and assist clients regarding the loyalty program (RISCO Stars) and the RISCO Cloud revenue program.
/li liDevelop business opportunities by seeking and identifying new accounts, contacting new clients, building relationships, and providing information, explanations, and quotes.
/li liTransfer qualified opportunities to the relevant sales representative for development and closure.
/li liConduct proactive follow-ups with clients to obtain their feedback, ensure their satisfaction,
and develop ideas to strengthen the value proposition.
/li liKeep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system.
/li liCollaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics.
/li liDevelop customer accounts by reviewing purchase history, suggesting related or new products, and explaining value propositions.
/li liEnsure support in order processing and administrative activities related to sales.
/li /ul h3Requirements /h3 ul liKnowledge of inside sales techniques (negotiation, cross-selling and upselling) /li liEase on the phone and experience in handling a high volume of daily calls /li liExcellent written and verbal communication skills /li liActive listening and good presentation skills /li liAbility to manage multiple tasks simultaneously, set priorities and manage time effectively /li liAbility to learn quickly and independently /li liInitiative and autonomy /li liConstant maintenance of knowledge on current and future company products and services /li liAdvanced professional proficiency in English, both written and spoken /li /ul pbStarting salary: based on CCNL COMMERCIO/TERZIARIO Confcommercio - Level 2.
Final compensation will be determined based on the candidate's experience, qualifications and suitability for the role /b /p /p #J-*****-Ljbffr
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