It Program & Demand Manager
Pubblicato il 23-08-2026 - Experteer Italy in Genova
In this role, you connect business ambitions with technology execution to drive transformation and operational value.
You will operate at the IT Business Partnership interface, shaping initiatives across commercial, digital, financial, and operational domains.
You translate strategic objectives into actionable roadmaps, governance, and delivery plans within complex enterprise settings.
You lead cross-functional programs, balancing priorities and managing risk to realize measurable impact.
This opportunity offers a chance to influence Costa's technology landscape and product-enabled transformation at scale.
daily meal vouchers
free medical insurance
welfare benefits for family
tailored learning programs
Act as a trusted advisor to business stakeholders to identify, qualify, and prioritize strategic needs
Translate business objectives into structured requirements, roadmaps, and technology initiatives
Lead complex technology-enabled programs with governance, planning, prioritization, and value realization
Coordinate across Product teams, Enterprise Architecture, Data & AI, vendors, and system integrators
Shape solutions with measurable business value and contribute to the evolution of Costa's technology landscape
8-10 years of experience in Program Management, Demand Management, Business Partnership, PMO, Digital Transformation, or related transformation initiatives
Proven ability to engage senior stakeholders and translate priorities into initiatives, roadmaps, and delivery plans
Strong track record leading cross-functional programs and managing risks across multiple stakeholders
Familiarity with technology delivery environments, working with product teams, external vendors, and system integrators
Experience in commercial, digital, customer-facing, or operational transformation initiatives is a plus
Exposure to domains such as Pricing, Revenue Management, CRM, Order Management, Billing, or Omnichannel Customer Journeys is advantageous
Strong communication, analytical thinking, decision-making, and curiosity about AI, automation, and emerging tech
In this role, you connect business ambitions with technology execution to drive transformation and operational value.
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