Inside Sales Representative - Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7iw63t

We are looking for an enthusiastic Inside Sales Representative to support our growing customer base in the Italian region. If you enjoy working in a dynamic environment and are passionate about customer service excellence, this position is made for you!

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This position is a central point, responsible for seeking and cultivating new business opportunities in order to foster company growth. The candidate must be comfortable with a high volume of daily phone calls, generate interest, and qualify prospects up to closing sales.

Responsibilities

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- Prospecting and lead generation - analyzing and qualifying the database and references (cold calls).

- Maintain and expand the prospect database in the assigned territories.

- Understand the needs and requirements of clients and propose appropriate training solutions/programs.

- Answer incoming client calls and suggest complementary products/services to generate business opportunities.

- Respond to and assist clients regarding the loyalty program (RISCO Stars) and the RISCO Cloud revenue program.

- Develop business opportunities by seeking and identifying new accounts, contacting new clients, building relationships, and providing information, explanations, and quotes.

- Transfer qualified opportunities to the relevant sales representative for development and closure.





- Conduct proactive follow-ups with clients to obtain their feedback, ensure their satisfaction, and develop ideas to strengthen the value proposition.

- Keep records of all client interactions (phone calls, emails, meetings, quotes) updated in the CRM system.

- Collaborate with other departments to identify possible improvements / provide offers, training, marketing guidelines, competitor analysis, and other business-related topics.

- Develop customer accounts by reviewing purchase history, suggesting related or new products, and explaining value propositions. xysqume

- Ensure support in order processing and administrative activities related to sales.

Requirements

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- Knowledge of inside sales techniques (negotiation, cross-selling and upselling)

- Ease on the phone and experience in handling a high volume of daily calls

- Excellent written and verbal communication skills

- Active listening and good presentation skills

- Ability to manage multiple tasks simultaneously, set priorities and manage time effectively

- Ability to learn quickly and independently

- Initiative and autonomy

- Constant maintenance of knowledge on current and future company products and services

- Advanced professional proficiency in English, both written and spoken

Starting salary: based on CCNL COMMERCIO/TERZIARIO Confcommercio - Level 2. Final compensation will be determined based on the candidate's experience, qualifications and suitability for the role

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7iw63t