Description
Patrique Mercier Recruitment FR is thrilled to present a fantastic opportunity for an Italian Speaking Corporate Customer Advisor. This role is perfect for individuals who are passionate about delivering exceptional customer service and are eager to work in a corporate environment that values professionalism and excellence.

Responsibilities
- Provide high-quality support to Italian-speaking corporate clients through various communication channels including phone, email, and live chat.
- Assist customers with inquiries related to corporate accounts, product offerings, and service-related issues.
- Maintain strong relationships with clients by ensuring their needs are met promptly and effectively.
- Educate corporate customers about company products and services to enhance their overall experience.
- Document all customer interactions and manage inquiries using the CRM system for tracking and reporting purposes.
- Collaborate with sales and technical support teams to resolve issues and improve service delivery.

- Gather and analyze customer feedback for continuous improvement of services.

Requirements
- Fluency in Italian and English, both written and spoken.
- Experience in customer service, particularly in a corporate or B2B environment.
- Strong understanding of corporate customer needs and a professional demeanor.
- Excellent communication and interpersonal skills, demonstrating a strong customer-first mindset.
- Proficiency in customer service applications and Microsoft Office Suite.
- Strong analytical and problem-solving abilities in a fast-paced setting.
- Willingness to work flexible hours, including evenings and weekends if required.

Benefits
- Competitive Monthly Salary
- Monthly Performance Premio
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...

Italian Speaking Corporate Customer Advisor

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