Assistant Head Concierge - Splendido, A Belmond Hotel Portofino
Pubblicato il 25-08-2026 - Belmond in Genova
ppSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.br/Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection. /ppWe are looking for an bAssistant Head Concierge /b for the season to join our Concierge team. /ppbr/The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. /ppHe/she is passionate about service and willing to grow professionally. /pulliAssist the Head Concierge in overseeing the daily operations /liliProvide guidance and support to the team to ensure service excellence /liliWelcome guests warmly and professionally, assisting them with inquiries, reservations, transportation, and other needs /liliMaintain an in-depth knowledge of hotel services, local attractions, restaurants, and events /liliMaintain accurate and up-to-date records of guest requests and preferences /liliCollaborate with other hotel departments to ensure a seamless guest experience /liliAnticipate Guests' needs and handle Guests' complaints /li /ulpSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino's allure. Our elevated escape is perched in the protected Portofino hills,
overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.br/Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection. /ppWe are looking for an bAssistant Head Concierge /b for the season to join our Concierge team. /ppbr/The ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our guests, demonstrating care, confidence and curiosity. /ppHe/she is passionate about service and willing to grow professionally. /ph3Main duties responsibilities /h3ulliAssist the Head Concierge in overseeing the daily operations /liliProvide guidance and support to the team to ensure service excellence /liliWelcome guests warmly and professionally, assisting them with inquiries, reservations, transportation, and other needs /liliMaintain an in-depth knowledge of hotel services, local attractions, restaurants,
and events /liliMaintain accurate and up-to-date records of guest requests and preferences /liliCollaborate with other hotel departments to ensure a seamless guest experience /liliAnticipate Guests' needs and handle Guests' complaints /li /ulh3Requirements /h3ulliAt least 2 years of experience in the same role in luxury hotels; /liliFluent in Italian and English. A third Language is required; /liliHigh standards of service; /liliKnowledge of Microsoft Office package; /liliGood communication skills. /li /ulh3Benefits /h3ulliWe offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Assistant Head Concierge /liliStart date: June 2026 to End date: November 2026, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path; /liliMonthly gross salary + separate payslip for 13°,14° and TFR; /liliWelfare incentive based on quality goals; /liliAccomodation; /liliBus ticket as agevolazioni for the contract period; /liliStaff cantine; /liliDiscovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages /li /ulh3About Belmond /h3pBelmond has been a pioneer of exceptional luxury travel since 1976.Its portfolio extends across 24 countries with46remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. /ppBelmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton. /ppBelmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace. /p /p #J-18808-Ljbffr