Front Desk Specialist (F/m/x)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7iynyx

**Open by Joivy**
Part of the Joivy Group, DoveVivo is the largest coliving company in Europe in terms of rooms and revenue. Founded in 2007, it manages a portfolio of 11,000 units that are rented out as individual rooms or entire accommodations to thousands of professionals, students, and young couples. **Our Group**
Joivy is the first comprehensive residential platform in Europe to offer a wide range of living spaces to its users - coliving, microliving, vacation, student housing, multifamily e coworking - and to support property owners and investors with a complete range of services to enhance their real estate assets: property management, asset management, and marketing strategy. Joivy Group counts 450 employees (32yo average age & more than 30 countries of origin), 21 offices across Europe, 50 destinations, and 7 countries (Italy, Spain, France, Portugal, England, Scotland and Bulgaria) and includes the following brands: - DoveVivo: European platform for residential property management
- ALTIDO: European platform specialized in short-term rentals
- Chez-Nestor: pioneering coliving company in France
- DoveVivo Campus: the leading company in student housing in Italy
- Rinnow!: a specialist in Home Renovation and turnkey furniture sales
- Open Hub: coworking space and community hub in the heart of Milan **ROLE & TEAM** We are currently looking for a **Front Desk Specialist** (f/m/x) to serve as the frontline representative of our organization, playing a pivotal role in creating a positive and welcoming environment. As the initial point of contact,



you will hold a key position in ensuring smooth communication and efficient operations within the office. As a Front Desk Specialist, your core activities will include: - Greeting and Welcoming;
- Cash management;
- Warmly welcoming visitors and clients, creating a positive first impression;
- Managing incoming calls, directing them to the appropriate individuals or departments;
- Providing basic information and assistance to callers;
- Basic Customer Service: providing basic information and assistance to clients, customers, or employees;
- Operational support for events (setup, internal communication, fittings). **What you'll need to be successful in this role**
- At least +1 year experience in a Customer Service Role;
- Excellent Communication Skills;
- Strong customer-centric approach;
- Teamwork and collaboration involve working harmoniously with diverse team members;
- Problem solving;
- Knowledge of English (B2/C1). **What you'll find in DoveVivo by Joivy**
- Competitive Comp&Ben;
- Business phone and laptop;
- Buoni pasto;
- Spritz and sun-bathing on the terrace of our office in MM3 Porta Romana;
- Dynamic, young, and international work environment;
- Strong professional growth;
- People! You will work with great people and personalities who will support and inspire you throughout your journey. Disclaimer: In Joivy we celebrate Diversity, Inclusion, Equity and Belonging. Therefore, the entire selection process will be conducted in compliance with these criteria

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7iynyx