Head of Freight Forwarding Operations

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7iywsp

Our client, a Multi-National Supply Chain & Global Logistics Provider with an extensive network of offices across the globe are recruiting for a General Manager – Freight Operations to be based at offices in Milan and taking ownership of country operations.The role reports directly into the CEO for Global Forwarding Solutions based at HQ.On Offer: A key leadership role within a growing Supply Chain & Logistics Specialist with great potential for future growthSalary: EUR 110k - EUR 125k, depending on experienceTransport allowanceSTI: 15% - 20%And moreMain Purpose of the Role:The General Manager – Freight Operations, Italy will take full ownership of the country’s freight forwarding operations, leading a multi‑site team, strengthening customer and vendor relationships, and ensuring the delivery of efficient, profitable, and high‑quality service. The role is accountable for operational performance, commercial alignment, and business growth across Italy while acting as the key liaison between local operations and the global HQ.Responsibilities of the General Manager – Freight Operations, ItalyLead and develop a small freight operations team across multiple locations in Italy to ensure efficient day-to-day performanceCoordinate with internal network offices overseas,



Centre of Excellence (COE) and agentsBuild and maintain strong customer relationships and act as the escalation point for key customer issuesManage relationships with shipping lines, co-loaders, and other logistics vendorsPrepare and manage competitive freight forwarding quotations in consultation with internal stakeholdersCollaborate with the sales and commercial teams to align operational capabilities with growth goalsOversee P&L; and ensure profitabilityDrive business growth and operational improvementsParticipate in all audits, quality and excellence initiativesExperience Required for the General Manager – Freight Operations, ItalyFluency in English & Italian is essential to be considered10 - 12 years in the Freight Forwarding Industry with 3 – 5 years’ experience in managerial capacityStrong knowledge of ocean freight, operations and rate managementSkilled in building customer and vendor relationshipsCommercially savvy with a growth mindsetHands-on leader with a passion for teamwork and resultsFamiliarity with Cargowise One will be advantageousFor full details, contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7iywsp