International Operations Specialist
Pubblicato il 25-08-2026 - Sisal in Milano
About us:
Founded on the dream and insight of three sports journalists in 1945, Sisal was the first Italian company to operate in the gaming and betting industry as a government licensee. As of August 4, 2022, Sisal is part of Flutter Entertainment plc, the world's largest online sports betting and iGaming operator, with a portfolio of globally recognized brands and listed on the London and New York stock exchanges. The company’s commitment to building a more responsible future rests on a sustainability strategy with long-term objectives to affirm Sisal as a leader in Responsible Gaming, an innovative and sustainable company and an exemplary work environment. What you’ll do: - You will join the International Business Unit, in particular the International Transition and Operations Team, reporting to the International Head of Transition and Operations;
- You will have the opportunity to: - Engage in the governance of the operations’ processes (customer care, logistics and warehousing, field maintenance) for Sisal’s International subsidiaries;
- Be involved in projects aimed at continuously improving and evolving Sisal’s International subsidiaries operations processes, stimulating cross fertilization among countries and sharing of best practices;
- According to your learning path, you could be involved in projects aimed at launching new international subsidiaries, including the Transition process from Incumbent Operators. Who you are: - You have 1-2 years of experience in structured contexts, such as management consulting firms;
- You have a degree in Engineering or Business Administration;
- You are proficient in English;
- You have excellent knowledge of Microsoft Office Suite (Excel, Word, Power Point);
- You are flexible, proactive, organised, lateral-thinker;
- You have an attitude to manage complex projects, interacting with multiple and heterogeneous stakeholders. Preferably, you also have: - Good knowledge of French Language;
- Previous experience in the Customer Care processes;
- Basic knowledge of continuous improvement methodologies;
- Data analysis skills. What we offer you/you can expect from us: - Permanent contract;
- Hybrid work;
- Company-Owned Devices: laptop and business mobile phone;
- Meal Allowance;
- Supplemental Health Insurance;
- Welfare System. Looking for a role that can support your learning and career goals: - Psychological well-being: online meditation courses, medical online service, counselling service thanks to the support of certified psychologists and coaches;
- Continuous learning for soft and hard skills (es. learning platform; managerial learning) to be fully exploited thanks to Flexi-Learning, which allows you to dedicate at least 4 hours per month for your professional growth.
- Support for parents, children and financial aid for mothers;
- Volunteering during your working hours. Location: Italy, Milan. You will be based in Sisal HQ (Milan, Italy) in a hybrid work (2-3 days per week remotely). You will be travelling abroad in Sisal subsidiaries, on average on a monthly basis. Equal Opportunity