Butler Intern

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j0ibv

Job Title: Butler Intern
Department: Guest Services
Reports to: Guests Services Director

Job Overview:

* Butler intern is the main assistant to Suite guests before and through the
stay.
* Butler immediately responds to all Suite Guests requests, cooperating with
different departments, making sure that all guests’ needs are met.
* Butler intern contacts the guests before the stay, prepare for the arrival
and coordinates all departments so that the stay goes smooth.
* Butler intern takes care of the warm welcome, the unpacking, the in room
dining order taking and delivery, the housekeeping requests, laundry
collection and delivery. Butler has some rudiments about the city
(restaurants, museum, and history) and can also assist the guest to arrange
services outside the Hotel.
* Butler intern observes the guests, takes note of all preferences and makes
sure they are recorded for future stays.
* Butler also makes sure that guests enjoyed the stay and follow up after their
departure.

Place of work:
Front and back office, the Hotel Lobby, Guestrooms, Housekeeping Back of the
House,



Room Service Office.

Essential Skills:
1. Must have a professional image and personality exuding confidence and
leadership skills.
2. Be an ambassador o The Bulgari Hotels & Resorts Company at all times, in
and out side of one’s work place.
3. Ability to smile at all times.
4. Ability to focus attention on details
5. Ability to organize work, prioritize tasks, and follow up.
6. Ability two work well under the pressure within any given period of time.
5. Must be able to take initiative and work productively within any given
period of time, unsupervised.
6. Ability to maintain confidentiality and security of all guest and general
hotel information.
7. Must be a team player, working well with other departments and coworkers.
8. Ability to work flexible hours, including weekends, evenings, Holidays and
overnight if necessary.
9. Ability to go the extra mile, to provide the extra attention in orde

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j0ibv