Director of Rooms

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j0x34

**Salary**: Competitive
**Reference**: MA999902083
**Director of Rooms**
**Salary: €Negotiable**
**Location: Rome, Italy** This luxury 5-star property is looking for a Director of rooms. The **Director of Rooms** is a strategic and operational leader responsible for managing the **Front Office, Housekeeping, and Reservations** teams. With a direct team of 4 and broader oversight of room division operations, this role plays a central part in delivering an exceptional guest journey from arrival to departure, with a consistent focus on wellness, sustainability, and emotional hospitality. This position is part of the **Executive Committee** and reports jointly to the **General Manager and Director of Operations**. **Key Responsibilities**
- Oversee the performance and daily operations of the **Front Office**, **Housekeeping**, and **Reservations** departments
- Ensure guest experiences reflect the brand's pillars of **well-being**, **sustainability**, and **personalized service**: - Foster a culture of care, mindfulness, and excellence within the Rooms team
- Lead recruitment, training, and development initiatives to build a highly motivated and service-driven team
- Implement operational strategies that support energy conservation, reduced waste,



and wellness-oriented service delivery
- Monitor guest feedback and satisfaction metrics, implementing improvements as needed
- Maintain close collaboration with all departments, especially Spa, F&B;, and Engineering, to ensure seamless guest service
- Oversee departmental budgets, productivity, and staffing levels with a focus on efficiency and quality
- Represent the Rooms Division in strategic discussions at the Executive Committee level
- ** 3-5 years** of experience in a leadership position within a **well-structured, international hotel group**, preferably in **Italy**: - Strong operational knowledge of luxury hotel **Rooms Division** functions
- Experience leading both Front Office and Housekeeping teams in a 5-star environment
- ** Fluent in Italian and English**; additional languages are highly desirable
- Passionate about **wellness, sustainability**, and innovative guest service
- Empathetic leader with excellent communication and problem-solving skills
- Ability to thrive in a high-expectation, detail-focused, and collaborative environment **Director of Rooms**
**Salary: €Negotiable**
**Location: Rome, Italy** **Get social ** EUR2

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j0x34