Customer Care- Back Office Commerciale
Pubblicato il 25-08-2026 - Celli in Cattolica
Celli Group is the global leader in beverage dispensing systems and accessories, from beer to soft drinks, from water to frozen drinks. As a 'Beyond the Bottle Company,' we are committed to shaping a sustainable future by eliminating single-use packaging with smart, connected, and eco-friendly dispenser solutions. When you join Celli, you become part of a dynamic and stimulating work environment where a strong team spirit prevails. We encourage the contribution of your initiative, skills, and experiences to collectively achieve our shared objectives. Discover a rewarding career at Celli Group, where your professional journey aligns with a global leader at the forefront of innovation and sustainability in the beverage industry. We're looking for a dynamic person, willing to learn and grow within the Sales Operations team and Celli Group. **Posizione**:
Within the Sales Operation department, you will be in charge of: - Customer management and contact: entering customer records
- Preparation of commercial offers: technical and commercial expertise
- Order entry and management (in coordination with the planning office)
- Support for shipping, invoicing, and credit collection
- Collaborate with the Area Manager to ensure effective management of the order portfolio **Requisiti**:
Your profile to be successful in the role: - Educational background in a technical or economic field (diploma or degree)
- Minimum 2 years’ experience in a commercial back-office role (B2B or B2C)
- Proficiency in English (C1 level); knowledge of an additional language is considered a plus
- Excellent interpersonal and communication skills, with strong customer management and negotiation abilities
- Strong problem-solving mindset, able to guide stakeholders and handle unexpected situations effectively
- Solid organizational and analytical skills
- Proactive approach with a focus on continuous organizational and process improvement **Altre informazioni**:
Working place: San Giovanni in Marignano; The opportunity of 4 days a month in smartworking