Front Office Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j1fwg

Paragon 700 Boutique Hotel & Spa known for providing unique experiences, personalized service, and a blend of elegance and comfort. Our goal is to ensure every guest feels special, and leaves as a friend. We are seeking for a dynamic, **Front Office Manager** with strong attention to details to join our talented team. **Key Responsibilities**: - Oversee the daily operations of the front desk, ensuring smooth guest check-ins, check-outs, and reservation handling.
- Proactively identify opportunities to drive hotel revenue, including upselling room types, packages, and services together with the reception team.
- Lead and motivate the staff in all departments to provide exceptional guest experiences, focusing on both service excellence and sales performance.
- Collaborate with the sales and marketing teams to optimize room rates, occupancy, and overall revenue.
- Act as a liaison for guest concerns and ensure swift resolution, maintaining the hotel’s reputation for outstanding service.
- Work closely with all departments (e.g., housekeeping, restaurant/Bar, sales) in team work to ensure seamless guest experiences. **Qualifications**: - At least 3-5 years in a leadership role within a **Boutique 5-star**hospitality environment.
- Exceptional leadership, communication, and interpersonal skills.




- In-depth knowledge of Hotel Management software of **Direct Holiday PMS and SimpleBooking systems** is an advantage
- A passion for hospitality, with a focus on creating memorable guest experiences.
- Strong problem-solving abilities and the ability to stay composed under pressure.
- A background in revenue management is an advantage.
- Extensive Knowledge of Social media.
- Fluent in ENGLISH and Italian ( minimum C2 written and verbal). A third language is an advantage;
**What We Offer**: - Tempo pieno contract (we are open from mid-February til 1st week of January)
- We can provide accommodation in our communal staff quarter
- A young dynamic and supportive work environment where all team members are part of the “family”
- Opportunity to show your “know how” for professional development and opportunity for promotion to Junior Resident Manager **How to Apply**:
If you are a motivated, sales-driven hospitality professional with a passion for excellence, we’d love to hear from you. Please send your CV, along with a cover letter outlining your experience and why you’d be a perfect fit for this role. All CVs must be sent with **picture** including authorization to process personal data in accordance with EU Regulation No. 2016/679 - GDPR and will be used exclusively for the current selection. Work Location: In person

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7j1fwg