Facility Coordinator
Pubblicato il 25-08-2026 - Hermès in Milano
OVERALL MISSION
The Facility Coordinator/Specialist (FC) is responsible for maintaining all systems in the stores for Hermès Italy and Greece, external warehouses and headquarters, and monitoring and managing the internal and external conditions of the buildings in line with the maison standards of excellence. This implies coordinating the store staff and service providers, while adhering to company internal control procedures.
Key Responsibilities
Ordinary maintenance of buildings and systems
Supervise the planning of maintenance activities;
Control the timing, costs and quality of ordinary maintenance;
Coordinate and control external suppliers;
Analyze and assess suppliers’ quotations;
Support tender processes where needed;
Ensure the administration of the budget assigned to each store regarding facility management.
Ensure routine maintenance interventions of the stores, external warehouses and headquarters based on a scheduled calendar, through the coordination of the store staff responsible for facility management;
Ensure the proper functioning of technical systems (HVAC, electrical, plumbing, smoke detection, automatic fire extinguishing, security, CCTV systems…);
Conduct regular yearly inspections at all stores to ensure the decor and functionality of the properties, in compliance with corporate guidelines and assigned budgets, drafting a five-year plan of ordinary maintenance related to the maintenance of walls, horizontal surfaces, and furnishing elements;
Animate and develop the community of facility ambassadors in store;
Manage autonomously operational emergencies connected with facility management.
General Services
Ensure relations with security and cleaning companies to guarantee the quality and efficiency of the service provided;
Ensure the analysis and review of maintenance and service contracts with periodic deadlines, identifying and evaluating potential new maintenance providers and service suppliers for the headquarter and stores;