25 ago - Roma
Crown Tours
Travel Experience Sales Specialist
Location: Vatican Area, Rome, Italy
Department: Sales
About Crown Tours
Crown Tours is a fast-growing tourism company specializing in high-quality tours and unique travel experiences in Rome.
Our mission is simple: to create unforgettable moments for travelers from all over the world through exceptional service, passion, and authentic local experiences.
We believe that great experiences start with great people.
The Role
We are looking for a Travel Experience Sales Specialist to join our Sales Team at our Office.
This is an opportunity for a confident, energetic, and customer-focused professional who enjoys meeting international travelers, building relationships, and helping guests discover the best experiences Rome has to offer.
As a key member of our team, you will represent the Crown Tours brand, create meaningful connections with customers, and guide them toward experiences that perfectly match their interests.
Main Responsibilities
- Welcome and assist international customers with professionalism and enthusiasm.
- Understand customer needs and recommend the most suitable tours and experiences.
- Present and promote our products through a consultative sales approach.
- Create positive and memorable interactions with travelers.
- Manage bookings and payments through internal systems.
- Collaborate with the team to ensure an exceptional customer experience.
Requirements:
- Fluent English is required (additional languages are a strong advantage).
- Previous experience in sales, tourism, hospitality, retail, or other customer-facing roles.
- Excellent communication and interpersonal skills.
- Confident, outgoing, and proactive personality.
- Strong customer orientation and ability to build relationships quickly.
- Ability to work effectively in a dynamic international environment.
- Availability to work flexible shifts, including weekends and holidays.
What We Offer
- International and multicultural work environment.
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