Account & Business Development Specialist - Italy f/m
Pubblicato il 26-08-2026 - Altro in Italia
DNP Imaging Photo Europe, a subsidiary of DNP Japan, is a leading player in the printing and imaging industry. We provide innovative solutions through three key business units.
Main Mission
As an Account & Business Development Specialist, your primary mission is to ensure the retention and growth of existing clients while progressively developing new business opportunities.
The role is structured in two phases:
Phase 1 – Account Management & Development: Take ownership of an existing client portfolio, ensure high client satisfaction, and identify opportunities for upselling and business expansion within current accounts.
Phase 2 – Business Development & Prospecting: Gradually expand your scope to include active prospecting, identification of new market opportunities, and acquisition of new clients to support the company's growth objectives.
This position is ideal for a junior profile willing to grow into a full commercial role, combining account management excellence and business development capabilities.
Responsibilities And Activities
Client Portfolio Management
Act as the primary point of contact for assigned clients, ensuring strong relationships and high satisfaction levels.
Manage and maintain a portfolio of existing accounts, ensuring retention and continuity of business.
Handle client inquiries, resolve issues promptly, and ensure a smooth customer experience.
Maintain accurate client records and activity tracking in the CRM system.
Coordinate internally with operations, finance, and product teams to ensure service delivery.
Development of Existing Clients
Identify upselling and cross‐selling opportunities within existing accounts.
Support contract renewals and participate in commercial negotiations.
Conduct regular business reviews with clients to assess performance and identify growth opportunities.
Monitor account performance and contribute to revenue growth targets.
Prepare commercial proposals tailored to client needs.
Business Development & Prospecting