Customer Support Analyst
Pubblicato il 25-08-2026 - Jinko Solar Co. in Italia
JinkoSolar is looking for a Technical Service Specialist (Junior) to join our team in Italy. This position is ideal for a technically oriented professional who enjoys customer interaction and wants to grow in a dynamic, international renewable energy company. About the Role
As a Technical Service Specialist, you will be a key technical interface between JinkoSolar and our customers, supporting the Sales team with technical expertise, coordinating after-sales activities, and ensuring a high level of customer satisfaction across the Italian market.
Key Responsibilities
Provide technical support to the Sales team during customer meetings and project discussions
Visit clients and project sites to assess technical needs and requirements
Prepare and deliver technical presentations, product explanations, and solution proposals
Answer customer technical inquiries and provide related technical documentationCoordinate after-sales activities to support smooth project execution and customer satisfaction
Deliver product training sessions to customers and partners
Support the organization of technical trainings in coordination with the Sales team
Represent the company at industry exhibitions, roadshows, and distributor events
Must have:
Degree in Engineering
Preferable experience in technical support, technical service, or customer-facing technical roles
Strong communication skills with the ability to explain technical concepts clearly
Good organizational skills and ability to manage multiple priorities
Fluency in English (written and spoken) and Italian Mother tongue
Willingness to travel within Italy
Why Join JinkoSolar?
Join a global leader in the solar and renewable energy industry
Work in an international, fast-growing, and innovative environment
Gain exposure to both technical and commercial aspects of the business
Long-term development and career growth opportunities